About Us

About Us

LOCATION

The Loft in the Mill is located opposite the Olinda Village in the tree-clad hills of The Dandenong Ranges.

  • One hour from Melbourne CBD and One and a half hours from Melbourne Tullamarine Airport
  • GPS Systems – Please ensure when entering The Loft in the Mill you specify MADE ROADS ONLY.  If your machine does not have this facility, then please AVOID The Old Coach Road and remain driving on Mount Dandenong Tourist Road to Olinda.

ACCOMMODATION

The Loft in the Mill consists of two magnificent buildings

The Mill was created by replicating a 19thcentury English Flour Mill. Three floors of luxury with various size, shape and décor in each space. Features vary in each space.

  • 6 private entrance suites and rooms
  • En-suite bathrooms
  • Double spas
  • Log fires
  • Private courtyards

The Carriage House was created by replicating a 19thCentury Stagecoach stop.

  • Two private entrance rooms with en-suite bathrooms
  • 30 square space with three generous size bedrooms, perfect for family or group of friends.
  • Log Fire and gas heating
  • Full kitchen and dining facilities
  • Dining table to seat 10
  • Lounge
  • Double spa

Total room capacity 32 in total including both The Mill and The Carriage House.

CHECK IN/ CHECK OUT

The preferred check in time is 2.00pm and check out at 11.00am.

RECEPTION HOURS

Our reception is open daily from 10.00am till 4.00pm. Should you be arriving after this time, please advise reception and we will give instructions accordingly.

We do like to greet our guests upon arrival however on the occasions when you are checking in late, we are happy to make individual arrangements to suit your travel plans.

CREDIT CARDS

We accept Mastercard, and Visa.  Any payment made with American Express incurs a surcharge of 3%.

The management of The Loft in the Mill reserves the right to charge the credit card of guests for any additional costs incurred eg: smoking in the rooms, any damage done to the property.

SERVICING OF ROOMS

We respect the privacy of our guests and provide you with sufficient towels and foods for the length of your stay. We do not service during your stay if it is shorter than 3 days.

For people staying 4 or more days,we will service on the 3rd morning.  This service includes removing rubbish, towel changeover, replenish wood and restock food supplies.  This service does not attract any additional cost.

For people requiring daily service, a $50 service fee is incurred for each day.   Daily service includes, making the bed, dishes, changing towels and replenishing wood.

DINING & CUISINE

Complimentary light breakfast provisions are in your room upon arrival.

  • Breads and jams
  • Cereals
  • Juices and milk
  • A selection of Tea and Coffee

Cooked breakfast vouchers can be purchased from reception:

  • Ranges restaurant $15.00 per person for eggs, bacon, toast and coffee
  • There are 16 restaurants within a 2km radius of The Loft in the Mill

BUSINESS FACILITIES

We provide free wireless internet access to all our rooms and suites.

Telstra phone network is the preferred service for the mountain as other phone providers do not have the network facilities to be able to provide a service for you.

CHAUFFEUR SERVICE

Due to insurance liability, we are not permitted to provide transport for guests wanting to be picked up or taken to restaurants or wedding venues.

There are two Taxi Services:

  • Mount Dandenong Taxi Service – 03 9753 6933
  • Emerald Taxi Service – 03 5968 4670

ELECTRICITY

All of Australia is 240 volts

International adapters are available at Reception

LAUNDRY SERVICE

Laundry Service is available through reception. This service incurs an extra charge.

LIQUOR LICENSE

We are a fully licensed premises and provide a selection of local wines, Champagnes and Beers.  Please see reception if you would like to purchase.

PETS

The Loft in the Mill is a Pet Free Environment

SMOKING

We provide a Smoke Free Environment at The Loft in the Mill

All internal areas are smoke free therefore in the event that you do smoke, a fee of $200 will be charged to your credit card immediately.

For those who would like to smoke, we have provided outdoor areas either private courtyards connected to your room or outdoor areas near your room.

RECREATION

In-room massage treatments are available upon request from our professional experienced team.  To ensure your requests are met, we require 24 hour in advance to book your appointment.

We can arrange a selection of activities such as wine tours, hot air ballooning and tours of The Dandenongs, using carefully selected operators.  Please advise upon booking if we can assist you in this.

Special Packages have been created to enhance your stay.

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